Effective Date: July 13, 2025

Welcome to Drimcho.lk! These Terms and Conditions (“Terms”) govern your access to and use of the website www.drimcho.lk (the “Site”), operated by Drimcho.lk (“we,” “us,” or “our”), an e-commerce business based in Sri Lanka.

By accessing or using the Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

1. Definitions

    • “Site” refers to the website www.drimcho.lk.

    • “User,” “You,” “Your” refers to the individual or entity accessing or using the Site.

    • “Customer” refers to a User who makes a purchase on the Site.

    • “Products” refers to the goods or services offered for sale on the Site.

    • “Account” refers to the user account created on the Site.

    • “Content” refers to any text, images, video, audio, or other multimedia content, software, or other information or material submitted to or on the Site.

2. Use of the Website

2.1 Eligibility: By using the Site, you represent that you are at least 18 years of age or are accessing the Site under the supervision of a parent or guardian.

2.2 Permitted Use: You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of the Site by, any third party.

2.3 Prohibited Activities: You agree not to: * Use the Site for any illegal or unauthorized purpose. * Violate any local, national, or international laws. * Engage in any activity that could harm, disable, overburden, or impair the Site or interfere with any other party’s use of the Site. * Attempt to gain unauthorized access to any portion or feature of the Site, or any other systems or networks connected to the Site. * Use any robot, spider, scraper, or other automated means to access the Site for any purpose without our express written permission. * Transmit any worms or viruses or any code of a destructive nature.

3. Account Registration

3.1 Account Creation: To make a purchase, you may be required to register for an Account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

3.2 Account Security: You are responsible for maintaining the confidentiality of your Account password and are solely responsible for all activities that occur under your Account. You agree to notify us immediately of any unauthorized use of your Account or any other breach of security. We cannot and will not be liable for any loss or damage arising from your failure to comply with this security obligation.

4. Product Information & Pricing

4.1 Product Descriptions: We strive to ensure that all product descriptions, images, and prices on the Site are accurate. However, we do not warrant that product descriptions or other content of this Site is accurate, complete, reliable, current, or error-free. If a product offered by Drimcho.lk is not as described, your sole remedy is to return it in unused condition.

4.2 Pricing: All prices are listed in Sri Lankan Rupees (LKR) unless otherwise specified and are subject to change without notice. While we try to ensure all prices are correct, errors may occur. If we discover an error in the price of any goods you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled.

4.3 Availability: All products are subject to availability. We reserve the right to limit the quantities of any products or services that we offer.

5. Orders & Payment

5.1 Order Acceptance: Your placement of an order on the Site does not constitute our acceptance of your order. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in the description or price of the product, or error in your order.

5.2 Payment: We accept various payment methods as indicated on the Site (e.g., credit/debit cards, bank deposits, cash on delivery). You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site. All payment transactions are processed through secure, third-party payment gateways. We do not store your full payment card details on our servers.

6. Shipping & Delivery

6.1 Delivery Areas: We offer delivery services within Sri Lanka. Specific delivery areas and charges will be indicated during the checkout process. 6.2 Delivery Times: Estimated delivery times are provided for your convenience but are not guaranteed. Delays may occur due to unforeseen circumstances or external factors. 6.3 Risk of Loss: Risk of loss and title for items purchased from Drimcho.lk pass to you upon our delivery to the carrier.

7. Returns, Refunds & Exchanges

7.1 Return Policy: Our return, refund, and exchange policy is detailed on a separate page accessible via the Site. Please review this policy carefully before making a purchase. 7.2 Conditions: Products must be returned in their original condition, unused, and with all original packaging and tags attached, within the specified return period. 7.3 Refunds: Refunds will be processed according to our Refund Policy and may take several business days to reflect in your account.

8. Intellectual Property

8.1 Ownership: All content on the Site, including text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Drimcho.lk or its content suppliers and protected by Sri Lankan and international copyright laws. 8.2 Limited License: We grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal and non-commercial use of the Site. This license does not include any resale or commercial use of the Site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this Site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

9. Disclaimer of Warranties

The Site and all Products and Content are provided “as is” and “as available” without any warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted or error-free, that defects will be corrected, or that the Site or the servers that make it available are free of viruses or other harmful components.

10. Limitation of Liability

In no event shall Drimcho.lk, its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Site; (ii) any conduct or content of any third party on the Site; (iii) any content obtained from the Site; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

11. Indemnification

You agree to indemnify, defend, and hold harmless Drimcho.lk, its affiliates, officers, directors, employees, consultants, agents, and representatives from any and all third-party claims, losses, liability, damages, and/or costs (including reasonable attorney fees and costs) arising from your access to or use of the Site, your violation of these Terms, or your infringement of any intellectual property or other right of any person or entity.

12. Governing Law & Jurisdiction

These Terms shall be governed and construed in accordance with the laws of Sri Lanka, without regard to its conflict of law provisions. Any dispute arising out of or in connection with these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

13. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Site after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Site.

14. Termination

We may terminate or suspend your Account and bar access to the Site immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms. If you wish to terminate your Account, you may simply discontinue using the Site.

15. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

16. Entire Agreement

These Terms and our Privacy Policy constitute the entire agreement between you and Drimcho.lk regarding our Site, and supersede and replace any prior agreements, oral or otherwise, regarding the Site.

17. Contact Us

If you have any questions about these Terms, please contact us:

    • By email: info@drimcho.lk

    • By phone: 0772049950

    • By mail: No. 45, Veralupitiya Road, Avissawella.

    • Company: Electronic Information Technology (EIT Park)